Incident Response

Resolve Cybersecurity Incidents

Quickly and Thoroughly

At BitGuard, our team of dedicated cyber incident responders is always ready to assist you in the event of an incident. We are here to help you swiftly investigate the incident, remediate the situation, and get your business back on track. Since our founding in 1990, BitGuard has handled some of the most groundbreaking and complex incidents in the Midwest. Our team continuously researches new and emerging threats to ensure we can help our clients stay secure.
We combine rapid response, dedicated support, and digital forensics expertise to investigate and remediate any type of incident. Our commitment doesn’t end once your business is back online. We provide a detailed incident report that outlines what happened, what actions our team took, and what steps your business can take to protect itself from future attacks.

Rapid Response

Our incident response team can have boots on the ground within four hours of your call; no matter the time of day. Headquartered in Oklahoma City, OK, we frequently work IR cases in Oklahoma, Texas, Kansas, and other surrounding states.

Dedicated Support

With BitGuard, you can expect white glove service and dedicated support throughout the entire engagement. Going through a cybersecurity incident can be scary, but you can breathe a little easier knowing we will be with you every step of the way.

Common Incidents

BitGuard Investigates

  • Ransomware

    Hackers can seize control of your system, leaving you to face a costly ransom demand.

  • Data Encryption

    Hackers encrypt your data, leaving it inaccessible until their demands are met.

  • Business Email Compromise

    When a malicious actor compromises a user's email account, they gain unauthorized access to sensitive information and communication.

  • Denial Of Service

    Attacks that flood your system with excessive traffic, disrupting normal operations.

Other IR Services

  • IR Retainer

    The optimal moment to prepare for a cybersecurity incident is before it occurs. You won’t need to stress about who to contact or when they can arrive. By having an incident response retainer, you can relax knowing our team is ready and waiting. This strategy minimizes response time and the total cost of a breach. A quicker response means your business experiences less downtime, saving both time and other operational costs.

  • Incident Response Plan

    Are you prepared for a data breach? If not, don’t worry—we’re here to help. Our team can assist you in creating a customized incident response plan tailored specifically for your business. Regardless of your company’s size, this plan will act as your guide during an incident. In the event of a breach, you’ll have the confidence to navigate your business, protect your employees, and save money.

  • Tabletop Exercises

    Tabletop exercises are an excellent method for your team to prepare for potential incidents. Gather your team and simulate a real scenario to evaluate how you would manage the pressure. It’s far better to have a plan and never need it than to realize you need a plan when it’s too late.

  • Breach Assessments

    Recovering from a breach is challenging. Let our team alleviate your stress by conducting a thorough breach analysis. We will compile a detailed timeline of events and actions taken, ensuring all remediation steps are completed. Rest assured, we will help prevent the same breach from happening again.